anomalies

1. mean is too high instructor q9: 3.80, 4.29, 4.00; dept mean 4.31
2. mean is too low instructor q9: 4.60, 4.86, 4.69, 4.18, 5.00; dept mean 4.06

   ---

3. double rating and no question 9

   ---

4. rate of response
   • perfect
   • better than perfect
   • much better than perfect