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Lecture 8, SEI CMMI

The SEI Capability Maturity Model Integration is a process improvement
and certification program and service that a software development
organization may need or may be required to certify at a specific
level.



While I was a software engineering manager at the Westinghouse
Defense and Space Center, we were required to get level 3
SEI CMMI certification in order to bid on some DoD jobs. As
shown below this required us to define our software development
process and have a software quality assurance organization to
document that we were following the written process.

The CMMI was developed by a group of experts from industry,
government, and the Software Engineering Institute, SEI, at
Carnegie Mellon University, CMU. The maturity level certification
was based on having a managed, measurable process with the
capabilities in the following levels. An inspection team would
come and conduct interviews, observations, records inspection,
and would either certify the organization for a specific level,
or provide a list of deficiencies.

For software development:

Maturity Level 2 - named Repeatable

Configuration Management on all software products Measurement and Analysis of the development process Project Monitoring and Control Project Planning with required documents Process and Product Quality Assurance Requirements Management with required documents Supplier Agreement Management of any subcontracted modules

Maturity Level 3 - named Defined

Decision Analysis and Resolution of process problems Integrated Project Management Organizational Process Definition more than just on a project Organizational process Focus involvement of higher management organizational Training in the software development process Product Integration using the process as a normal way of working Requirements Development for every project Risk Management having backup plans Technical Solution rather than hiding problems Validation part of V and V, checking specifications for correctness Verification that the product meets the specifications

Maturity Level 4 - named Quantitatively Managed

Organizational Process Performance measured and recorded Quantitative Project Management monitored measured and recorded

Maturity Level 5 - named Optimizing

Causal Analysis and Resolution observing and improving the process Organizational Performance Management having many levels of management knowledgeable about the process and supporting process improvement. Additional list of requirements, with much overlap, are specified for "services" and "acquisition". Thus, "trickle down requirements"! Upper management support is needed and working level professional cooperation is needed to achieve level 3 and above. A formal quality assurance organization is required and must be funded by projects or overhead or a combination of both. The objective is to have the cost of implementing the formal process be mitigated by not having high cost disasters from failed projects and better company reputation by delivering better quality products. The data on failed software development projects is frightening. One study published the results that are: With data like this from one study, commercial software products: 32% were successful 44% had problems 24% failed completely gets managements interest. management support, companies organization chart SEI CMMI is not the only game in town.

ISO 9000 series of standards

The International Standards Organization, ISO, has standards and certifications related to software process. There may be multiple standards organizations, sometimes you may see ISO, IEC. International Electrotechnical Commission. ISO, ANSI. American National Standards Institute. Many programming language standards are ISO, ANSI standards. www.open-std.org/jtc1/sc22/wg14/www/standards C jtc1 ISO Joint Technical Committee One wg14 Working Group 14 There is a working group for every language The standard is the published standard including approved corrigendums e.g. C language standard vs. Kernighan and Ritchie vs. gcc vs. M$. jtc1 sc22 wg5 Fortran jtc1 sc22 wg9 Ada +-----------------------+ More Sayings and Signs in Lecture 26 | The Software Industry | | Is The Problem | +-----------------------+ The System Requirements Specification, SRS is assigned CS345 Project Page Your team needs to set up a way to produce this and the following five documents. The initial templates are in Microsoft Word format. The way you are going to store and update your documents may be used in your SRS. Plan on how defects will be reported, recording user, date, time, document. This may be used in your SRS. The SRS will specify an administrator who can set op projects and assign users to projects. Users may update only documents on the project to which they are assigned. All activities must be recorded so the project report, when asked for, will show a history of the project activities. Basically, plan how you are going to do the project, then you may use that plan or a different plan in the SRS. You may later submit revisions to the SRS as you work the project. Revised 12/15/13
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