EMS Communications

Bruce J. Walz

EHS/UMBC

EMS Communications

Introduction to EMS Communications

Basic Model of Communications

Importance of EMS Communications

Role of EMS Communications

Phases of EMS Communications

Time in EMS Response

Local Dispatch Center

Functions of EMS Dispatcher

Role of EMS Dispatcher in an EMS Event

9-1-1

9-1-1 Types

Pre-Arrival Instructions

Computer Aided Dispatch

CAD System Features

CAD System

Technology Used for EMS Communications

Base Station

Mobile Communications

Portable Communications

Biotelemetry

“MED Channels”

Regulation of EMS Communications

Factors that Impede Effective Communications