EMS Communications
Bruce J. Walz
EHS/UMBC
EMS Communications
Introduction to EMS Communications
Basic Model of Communications
Importance of EMS Communications
Role of EMS Communications
Phases of EMS Communications
Time in EMS Response
Local Dispatch Center
Functions of EMS Dispatcher
Role of EMS Dispatcher in an EMS Event
9-1-1
9-1-1 Types
Pre-Arrival Instructions
Computer Aided Dispatch
CAD System Features
CAD System
Technology Used for EMS Communications
Base Station
Mobile Communications
Portable Communications
Biotelemetry
“MED Channels”
Regulation of EMS Communications
Factors that Impede Effective Communications