Publications

Articles in Refereed Journals:

Ozok, A. A. and Wei, J. (2010): An Empirical Comparison of Consumer Usability Preferences in Online Shopping Using Stationary and Mobile Devices. Electronic Commerce Research, Vol. 10(2), pp. 112-137.
Ozok, A. A. Fan, Q. and Norcio, A. (2010): Design Guidelines for Effective Recommender System Interfaces Based on a Usability Criteria Conceptual Model. Behaviour and Information Technology, Vol. 29(1), pp. 57-83
Gurses, A. P., Marsteller, J. A., Ozok, A. A., Xiao, Y. and Pronovost, P. J. (2010). Using an Interdisciplinary Approach to Identify Factors that Affect Clinicians’ Compliance with Evidence-Based Guidelines. Critical Care Medicine, Vol. 38(8), pp. S282-S291.
Ozok, A. A. and Komlodi, A. (2009): Better in 3-D? An Empirical Investigation of User Preferences Concerning 2-Dimensional and 3-Dimensional Product Representations in Business-to-Consumer E-Commerce. International Journal of Human Computer Interaction, Vol. 25(4), pp. 243-281.
Wu, H., Ozok, A. A. and Gurses, A. P. (2009): User Aspects of Electronic and Mobile Government: Results from a Review of Current Research. Electronic Government: An International Journal, Vol. 6(3), pp.233-251.
Wei, J. and Ozok, A. A. (2009): Development of a Mobile Commerce Security Analysis System. Journal of Information Privacy & Security, Vol. 5(1), pp.28-48.
Feng, J., Lazar, J., Kumin, L. and Ozok, A. A. (2009): Computer Usage by Children with Down Syndrome: Challenges and Solutions. Transactions on Accessible Computing, accepted.
Ozok, A. A. and Holden, S. (2008): A Strategy For Increasing User Acceptance of Authentication Systems: Insights from an Empirical Study. International Journal of Business and Systems Research, Vol. 2(4), pp. 343-364.
Holden, H., Ozok, A. A. and Rada, R. (2008): Technology Use and Acceptance in the Classroom: Results from an Exploratory Survey Study among Secondary Education Teachers in the United States. Interactive Technology and Smart Education, Vol. 5(2), pp. 113-134.
Ozok, A. A., Benson, D., Chakraborty, J., and Norcio, A. F. (2008): A Comparative Study between Tablet and Laptop PCs: User Satisfaction and Preferences. International Journal of Human Computer Interaction, Vol. 24(3), pp. 329-352.
Ozok, A. A. and Wei, J. (2007): Short Messaging Service Use among College Students in the United States and Its Potential as an Educational Tool: An Exploratory Study. International Journal of Mobile Learning and Organization, Vol.1(4), pp. 355-374.
Ozok, A. A., Oldenburger, K. and Salvendy, G. (2007): Impact of Consistency in Customer Relationship Management on E-Commerce Shopper Preferences. Journal of Organizational Computing and E-commerce, Vol. 17(4), pp. 283-309.
Wei, J. and Ozok, A. A. (2005): Development of a Web-based Mobile Airline Ticketing Model with Usability Features. Industrial Management and Data Systems, Vol. 105(9), pp. 1261-1277.
Yenisey, M. M., Ozok, A. A., and Salvendy, G. (2005): Perceived Security Factors in E-commerce among Turkish University Students. Behaviour and Information Technology, Vol. 24(4), pp. 259-274.
Abras, C., Ozok, A. A., and Preece, J. (2005): Research Methods for Validating and Deriving Guidelines for E-Learning Online Communities. Interactive Technology and Smart Education, Vol. 2 (4), pp. 207-219.
Ozok, A. A. and Salvendy, G. (2004): Twenty Guidelines for the Design of Web-Based Interfaces with Consistent Language. Computers in Human Behavior, Special Issue: The Compass of Human-Computer Interaction, Vol. 20(2), pp. 149-161.
Ozok, A. A. and Salvendy, G. (2003): The Effect of Language Inconsistency on Performance and Satisfaction on the World Wide Web: Results From Four Experiments. Behaviour and Information Technology, Vol. 22(3), pp. 155-163.
Lightner, N., Yenisey, M. M., Ozok, A. A. and Salvendy, G. (2002): Shopping Behavior and Preferences in E-commerce of Turkish and American University Students: Implications from Cross-Cultural Design, Behaviour and Information Technology, Vol. 21(6), pp. 373-385.
Ozok, A. A. and Salvendy, G. (2001): How Consistent is Your Web Design? Behaviour and Information Technology, Vol. 20(6), pp. 433-447.
Ozok, A. A. and Salvendy, G. (2000): Measuring Consistency of Web Page Design and Its Effects on Performance and Satisfaction. Ergonomics, Vol. 43(4), pp. 443-460.

Articles in Refereed Conference Proceedings:

Ozok, A. A., Gurses, A. P., Wu, H., Nelson, M., Moen, D. and Wei, J. (2009): Usability and User Acceptance for Personal Health Records: A Perspective from Healthcare Citizens. Proceedings of the Third International Conference on Online Communities and Social Computing, OCSC 2009 Held as Part of HCI International 2009 San Diego, CA, USA, July 2009, pp. 690-699.
Wu, H. and Ozok, A. A. (2009): Medication Adherence among the Elderly and Technology Aids: Results from an Online Survey Study. Proceedings of the Third International Conference on Online Communities and Social Computing, OCSC 2009 Held as Part of HCI International 2009 San Diego, CA, USA, July 2009, pp. 719-728.
Feng, J., Lazar, J., Kumin, L. and Ozok, A. A. (2008): Computer Usage by Young Individuals with Down Syndrome. Proceedings of ASSETS 2008, the Tenth International ACM SIGACCESS Conference on Computers and Accessibility, Halifax, Canada, October 13-15, 2008, pp. 35-41. Recipient of Best Paper Award.
Ozok, A. A. and Wei, J. (2008): SMS Use among American Students: A Human Factors Perspective. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Wu, H. and Ozok, A. A. (2008): Cross-Cultural User Interface Design for Mobile Phones: A Literature Survey. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Gurses, A. P. and Ozok, A. A. (2008): Medication Management for the Elderly: A Human Factors Perspective. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Breitenstein, M. K., Gurses, A. P., Billman, G. F. and Ozok, A. A. (2008): Smart IV Pump Technology from the User’s Perspective: Pediatric Nurses’ Perceptions and Experiences. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Loho-Noya, M., Wei, J. and Ozok, A. A. (2008): Humans as a Source of Threat to Information Security in Airline E-Ticketing. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Quyin, F., Ozok, A. A., and Norcio, A. F. (2008): User Preferences of E-Commerce Recommender System User Interfaces Based on a Usability Criteria Model. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Getek, R. C. and Ozok, A. A. (2008): Designing for Accessibility for Web Content and Software Applications. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Ozok, A. A. and Komlodi, A. (2007): Do Looks Really Matter? The Effect of 3-Dimensional Product Representations on the Customers’ Buying Decision in Electronic Commerce. The Human Factors and Ergonomics Society 51st Annual Meeting, Baltimore, MD, October 1-5 2007, pp. 1050-1052.
Gurzick, D., Ozok, A. A. and Morris, B. (2007): Social Technology and Baby Boomers: Current Use and Future Expectations. AMCIS 2007 America’s Conference on Information Systems, Keystone, CO, August 9-12, in press.
Weathers, J., Wei, J. and Ozok, A. A. (2006): A Teaching Case Study on Customer-E-Chain. Proceedings of ISECON the 23rd Information Systems Education Conference, Dallas, TX, November 2-5, on CD-ROM.
Tari, F., Ozok, A., and Holden, S. (2006): A Comparison of Perceived and Real Shoulder-Surfing Risks between Alphanumeric and Graphical Passwords. Proceedings of SOUPS 2006 Symposium on Usable Privacy and Security, on CD-ROM.
Ozok, A. A., Oldenburger, K., and Salvendy G. (2005): Relationships between Consistency of CRM and User Preferences in E-Commerce. Managing Modern Organizations with Information Technology, as Part of Proceedings of the 2005 Information Resources Management Conference, May 15-18, San Diego, CA, pp. 363-365.
Abras, C., Ozok, A. A., and Preece, J. (2005): Discovering the Sociability Needs of Two Types of Discussion Board Communities. Managing Modern Organizations with Information Technology, as Part of Proceedings of the 2005 Information Resources Management Conference, May 15-18, San Diego, CA, pp. 595-598.
Ozok, A. A. and Wei, J. (2005): An Empirical Study on User-Perceived Differences between Mobile and Electronic Commerce. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction,on CD-ROM.
Ozok, A. A. and Wei, J. (2005): Perceived Differences between Mobile and Electronic Commerce: The Community and User Perspectives. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Carlin, M. and Ozok, A. A. (2005): Community Aspects in Electronic and Mobile Commerce: A Preliminary Study of American and Chinese Cultures. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Buyukozkan, G. and Ozok, A. A. (2005): An Analytic Approach to Analyze the User Requirements for Mobile Commerce. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Buyukozkan, G. and Ozok, A. A. (2005): The Impact of Short Messaging Systems on Building Online Communities: Comparative Study of Turkish and American Cultures. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Vyas, A., Ozok, A. A. (2005): On Usability of Multi-Agent Systems in the M-Commerce Environment. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Zenebe, A., Ozok, A. A., and Norcio, A. (2005): Personalized Recommender Systems in E-Commerce and M-Commerce: A Comparative Study. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Yenisey, M. M. and Ozok, A. A. (2005): What are the Difference between the Prefixes “M” and “E” for Commerce? Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Wei, J. and Ozok, A. A. (2005): A Comparison Study on E-Commerce and M-Commerce Security Attributes. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Vyas, A. and Ozok, A. A. (2005): Intelligent Human-Agent Interaction: Attributes that Need to be Honored. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Goodall, J. R., Ozok, A. A., Lutters, W. G., Rheingans, P., and Komlodi, A. (2005): A User-Centered Approach to Visualizing Network Traffic for Intrusion Detection. Extended Abstracts of the ACM Conference on Human Factors in Computing Systems (CHI), ACM Press, pp. 1403-1406.
Ozok, A. A. and Wei, J. (2004): User Perspectives of Mobile and Electronic Commerce with a Usability Emphasis. Proceedings of the ISOneWorld 2004 Conference, Las Vegas, NE, Article 71.
Wei, J., and Ozok, A. A. (2004): Development of a Methodology for Mobile Commerce Security Analysis. Proceedings of the ISOneWorld 2004 Conference, Las Vegas, NE, Article 72.
Ozok, A.A., Salvendy, G. and Oldenburger, K. (2003): How to Treat Your Customers: Guidelines for Consistency in E-Commerce.. Proceedings of HCII 2003, The 10th International Conference on Human-Computer Interaction, Lawrence Erlbaum Associates, Mahwah, NJ, Vol. 2, pp. 1288-1292.
Ozok, A. A. (2003): Cell Phone vs. Computer: A Comparison of Electronic Commerce and Mobile Commerce from the User’s Perspective. Proceedings of HCII 2003, The 10th International Conference on Human-Computer Interaction, Lawrence Erlbaum Associates, Mahwah, NJ, Vol. 2, pp. 1283-1287.

Special Reports:

Sears, A., Lazar, J. Ozok, A., & Meiselwitz, G. (2008): Human-centered computing: Defining a Research Agenda. International Journal of Human-Computer Interaction Vol. 24 (1), pp. 2–16.
Sears, A., Lazar, J. Ozok, A., & Meiselwitz, G. (2008). Defining a Research Agenda for Human-Centered Computing. Human Factors and Ergonomics Society Bulletin, Vol. 51 (2), pp. 5-7.
Sears, A., Lazar, J. Ozok, A., & Meiselwitz, G. (2008). Defining a Research Agenda for Human-Centered Computing. ASIS&T Bulletin, April/May 2008, available online at: http://www.asis.org/Bulletin/Apr-08/AprMay08_Sears_Lazar_Ozok_Meiselwitz.html.

Conference Extended Abstract:

Hou, W., Kaur, M., Komlodi, A., Lutters, W., G., Boot, L., Cotten, S. R., Morrell, C., Ozok, A. A. and Tufekci, Z., (2006). "Girls Don't Waste Time": Pre-Adolescent Attitudes toward ICT. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), ACM Press, 2006, Montréal, Canada, pp. 875-880.

Book Chapters:

Zaphiris, P. and Ozok, A. A. (2011): Human Factors in Online Communities and Social Computing. Handbook of Human Factors and Ergonomics 3rd Edition, Salvendy, G. (Ed.), John Wiley & Sons, Hoboken, NJ, in press.
Joshi, K. P., Yesha, Y., Ozok, A. A., Yesha, Y., Lahane, A., Kalva, H., Agarwal, A. and Furht, B. (2010): User Centric Smart Services on the Cloud. IBM Lecture Notes in Computer Science: Smart Internet, Accepted.
Ozok, A. A. (2009) (reprint): Survey Design and Implementation in Human Computer Interaction. Human-Computer Interaction: Development Process by Jacko, J. and Sears, A. (Eds.), Lawrence Erlbaum Associates, Mahwah, NJ, pp. 253-271.
Ozok, A. A. (2007): Survey Design and Implementation in Human Computer Interaction. The Human-Computer Interaction Handbook Second Edition by Jacko, J. and Sears, A. (Eds.), Lawrence Erlbaum Associates, Mahwah, NJ, pp. 1151-1169.

Other Publications:

Ozok, A. A. and Zaphiris, P. (2009): Proceedings of the Third International Conference on Online Communities and Social Computing, San Diego, CA, USA, July 2009. Berlin, Germany: Springer (LNCS 5621).
Ozok, A. A. (2008): Book Review: Jonathan Lazar (2006): Web Usability: A User-Centered Design Approach. Boston: Addison-Wesley. International Journal of Human-Computer Interaction, Vol. 24(6), pp. 616-618.
Ozok, A. A. (2004): Book Review: John M. Carroll (2003): HCI Models, Theories, and Frameworks: Towards a Multidisciplinary Science. San Francisco: Morgan Kaufmann. International , Vol. 17(2), pp. 289-290.

Articles under Review:

Carlin, M., Gao, Q. and Ozok, A. A. (2010): A Framework for Critical Success Factors in B2C E-Commerce Catering to Chinese Customers: Results from an Empirical Study on the College Student Population. Journal of Organizational Computing and Electronic Commerce, under review.
Ozok, A. A., Gurses, A. P., Nelson, M. and Wu, H. (2010): Usability and Perceived Usefulness of Personal Health Records in the Context of Preventive Health Care: Patient and Primary Care Providers’ Perspectives. Applied Ergonomics, under review.

Articles in Preparation:

Ozok, A. A. (2010): Interface Consistency: The Evolution of a Once-Important Interface Feature in the New Millennium—A Ten-Year Literature Update. In writing stage. Planned to be submitted for publication in 2010.
Ozok, A. A. and Gurses, A. P. (2010): A Human Factors Conceptual Framework and Research Agenda to Improve Medication Adherence among the Elderly. In writing stage. Planned to be submitted for journal publication in 2010.
Ozok, A. A., Patel, A., Wu, H. and Gurses, A. P. (2010): An Empirical Comparison of Medication Adherence among Current and Prospective Assisted Living Facility Residents. In data collection stage. Planned to be submitted for journal publication in 2010.
Ozok, A. A., Patel, A., Wu, H. and Gurses, A. P. (2010): Assistive Medical Technologies at Home for the Elderly: Usability and User Attitudes Perspectives. In data collection design stage. Planned to be submitted for journal publication in 2010.