Curriculum Vitae

CURRICULUM VITAE

EDUCATION

Doctor of Philosophy in Industrial Engineering: 01/1998-05/2001

School of Industrial Engineering, Purdue University, West Lafayette, IN

Master of Science in Industrial Engineering: 08/1996-12/1997

School of Industrial Engineering, Purdue University, West Lafayette, IN

Bachelor of Science in Industrial Engineering:10/1992-06/1996

School of Industrial Engineering Technical University of Istanbul, Istanbul, Turkey

EXPERIENCE IN HIGHER EDUCATION

07/2008-present: Department of Information Systems, UMBC, Associate Professor
08/2002-07/2008: Department of Information Systems, UMBC, Assistant Professor
08/2001-05/2002: School of Industrial Engineering, Purdue University, Visiting Assistant Professor

TEACHING EXPERIENCE

Department of Information Systems, UMBC

IS 731: Electronic Commerce, Fall 2002, Fall 2003, Fall 2004, Fall 2006, Fall 2008, Fall 2009
IS 101H: Introduction to Computer-Based Systems Honors Course, Fall 2005, Fall 2006, Spring 2007, Fall 2007, Spring 2008, Fall 2008, Spring 2009, Fall 2009
IS 101: Introduction to Computer-Based Systems, Spring 2010
IS 201: Introduction to Computer-Based Systems, Spring 2004, Fall 2004
IS 474: Legal Aspects of Information Systems, Spring 2003, Fall 2003
IS 671: Electronic Commerce (Online), Newly Developed Course, Spring 2003, Spring 2004, Spring 2005, Spring 2006, Spring 2007, Spring 2008, Spring 2009, Spring 2010
IS 700: IS Independent Study, Fall 2004-Spring 2010
IS 799: Graduate Master’s Research Study, Spring 2010
IS 801: Doctoral Independent Study, Fall 2002-Fall Spring 2010
IS 898: Graduate Doctoral Study, Spring 2004-Spring 2010
IS 899: Graduate Doctoral Study, Spring 2004-Spring 2010
IS 400: Undergraduate Independent Study, Spring 2004

Department of Industrial Engineering, Purdue University

IE 230: Probability and Statistics in Engineering I, Fall 2001
IE 330: Probability and Statistics in Engineering II, Fall 2001, Spring 2002
IE 343: Engineering Economics, Spring 2002

HONORS AND AWARDS RECEIVED

2003: UMBC Department of Information Systems Summer Faculty Fellowship.
2000: The Purdue Research Foundation Summer Scholarship (05/00-08/00).
08/1996-12/1997: NATO Scholarship through the Scientific and Technical Research Council of Turkey ($36,260 total).
03/1990: Ranked Number 1 in German Reading Competition among German High Schools in Turkey

RESEARCH SUPPORT

2004-2008: RES: Investigating Gender-Based Differences in Perception and Use of I.T. as Factors in I.T. Career Choice, $439,049 direct cost, $539,385 total cost for 3 years, National Science Foundation, Award # 0429084, Funded, Co-PI.
2004-2008: Graduate Assistance in Areas of National Need Fellowship Program, $622,665 direct and total costs for 3 years, United States Department of Education, Award # P200A040089, Funded, Co-PI.
2006-2009: Exploring User Acceptance Issues Concerning a Proposed Automated Medication Management System in Assisted Living Homes, $12,500 direct cost, $12,500 total cost for 1 year, Erickson Retirement Communities, Funded, PI.
2006-2009: MRI: Acquisition of Equipment to Establish a Research Infrastructure to Support HCI and UA Research, $245,600 direct cost, $275,000 total cost for 3 years, National Science Foundation, Award # 0619379, Funded, Co-PI.
2006: Human-Centered Computing: Defining A Research Agenda September 2006- NSF Arlington, VA, $47,200 total cost, National Science Foundation, Award # 0642332, Funded, Co-PI.
2004: MyUMBC Security: Cognitive Technology Development and Deployment Project, $13,636 direct cost, $15,000 total cost, TEDCO-Maryland Technology Corporation, Funded, Co-PI.

PUBLICATIONS

Articles in Refereed Journals:

Ozok, A. A. and Wei, J. (2010): An Empirical Comparison of Consumer Usability Preferences in Online Shopping Using Stationary and Mobile Devices. Electronic Commerce Research, Vol. 10(2), pp. 112-137.
Ozok, A. A. Fan, Q. and Norcio, A. (2010): Design Guidelines for Effective Recommender System Interfaces Based on a Usability Criteria Conceptual Model. Behaviour and Information Technology, Vol. 29(1), pp. 57-83
Gurses, A. P., Marsteller, J. A., Ozok, A. A., Xiao, Y. and Pronovost, P. J. (2010). Using an Interdisciplinary Approach to Identify Factors that Affect Clinicians’ Compliance with Evidence-Based Guidelines. Critical Care Medicine, Vol. 38(8), pp. S282-S291.
Ozok, A. A. and Komlodi, A. (2009): Better in 3-D? An Empirical Investigation of User Preferences Concerning 2-Dimensional and 3-Dimensional Product Representations in Business-to-Consumer E-Commerce. International Journal of Human Computer Interaction, Vol. 25(4), pp. 243-281.
Wu, H., Ozok, A. A. and Gurses, A. P. (2009): User Aspects of Electronic and Mobile Government: Results from a Review of Current Research. Electronic Government: An International Journal, Vol. 6(3), pp.233-251.
Wei, J. and Ozok, A. A. (2009): Development of a Mobile Commerce Security Analysis System. Journal of Information Privacy & Security, Vol. 5(1), pp.28-48.
Feng, J., Lazar, J., Kumin, L. and Ozok, A. A. (2009): Computer Usage by Children with Down Syndrome: Challenges and Solutions. Transactions on Accessible Computing, accepted.
Ozok, A. A. and Holden, S. (2008): A Strategy For Increasing User Acceptance of Authentication Systems: Insights from an Empirical Study. International Journal of Business and Systems Research, Vol. 2(4), pp. 343-364.
Holden, H., Ozok, A. A. and Rada, R. (2008): Technology Use and Acceptance in the Classroom: Results from an Exploratory Survey Study among Secondary Education Teachers in the United States. Interactive Technology and Smart Education, Vol. 5(2), pp. 113-134.
Ozok, A. A., Benson, D., Chakraborty, J., and Norcio, A. F. (2008): A Comparative Study between Tablet and Laptop PCs: User Satisfaction and Preferences. International Journal of Human Computer Interaction, Vol. 24(3), pp. 329-352.
Ozok, A. A. and Wei, J. (2007): Short Messaging Service Use among College Students in the United States and Its Potential as an Educational Tool: An Exploratory Study. International Journal of Mobile Learning and Organization, Vol.1(4), pp. 355-374.
Ozok, A. A., Oldenburger, K. and Salvendy, G. (2007): Impact of Consistency in Customer Relationship Management on E-Commerce Shopper Preferences. Journal of Organizational Computing and E-commerce, Vol. 17(4), pp. 283-309.
Wei, J. and Ozok, A. A. (2005): Development of a Web-based Mobile Airline Ticketing Model with Usability Features. Industrial Management and Data Systems, Vol. 105(9), pp. 1261-1277.
Yenisey, M. M., Ozok, A. A., and Salvendy, G. (2005): Perceived Security Factors in E-commerce among Turkish University Students. Behaviour and Information Technology, Vol. 24(4), pp. 259-274.
Abras, C., Ozok, A. A., and Preece, J. (2005): Research Methods for Validating and Deriving Guidelines for E-Learning Online Communities. Interactive Technology and Smart Education, Vol. 2 (4), pp. 207-219.
Ozok, A. A. and Salvendy, G. (2004): Twenty Guidelines for the Design of Web-Based Interfaces with Consistent Language. Computers in Human Behavior, Special Issue: The Compass of Human-Computer Interaction, Vol. 20(2), pp. 149-161.
Ozok, A. A. and Salvendy, G. (2003): The Effect of Language Inconsistency on Performance and Satisfaction on the World Wide Web: Results From Four Experiments. Behaviour and Information Technology, Vol. 22(3), pp. 155-163.
Lightner, N., Yenisey, M. M., Ozok, A. A. and Salvendy, G. (2002): Shopping Behavior and Preferences in E-commerce of Turkish and American University Students: Implications from Cross-Cultural Design, Behaviour and Information Technology, Vol. 21(6), pp. 373-385.
Ozok, A. A. and Salvendy, G. (2001): How Consistent is Your Web Design? Behaviour and Information Technology, Vol. 20(6), pp. 433-447.
Ozok, A. A. and Salvendy, G. (2000): Measuring Consistency of Web Page Design and Its Effects on Performance and Satisfaction. Ergonomics, Vol. 43(4), pp. 443-460.

Articles in Refereed Conference Proceedings:

Ozok, A. A., Gurses, A. P., Wu, H., Nelson, M., Moen, D. and Wei, J. (2009): Usability and User Acceptance for Personal Health Records: A Perspective from Healthcare Citizens. Proceedings of the Third International Conference on Online Communities and Social Computing, OCSC 2009 Held as Part of HCI International 2009 San Diego, CA, USA, July 2009, pp. 690-699.
Wu, H. and Ozok, A. A. (2009): Medication Adherence among the Elderly and Technology Aids: Results from an Online Survey Study. Proceedings of the Third International Conference on Online Communities and Social Computing, OCSC 2009 Held as Part of HCI International 2009 San Diego, CA, USA, July 2009, pp. 719-728.
Feng, J., Lazar, J., Kumin, L. and Ozok, A. A. (2008): Computer Usage by Young Individuals with Down Syndrome. Proceedings of ASSETS 2008, the Tenth International ACM SIGACCESS Conference on Computers and Accessibility, Halifax, Canada, October 13-15, 2008, pp. 35-41. Recipient of Best Paper Award.
Ozok, A. A. and Wei, J. (2008): SMS Use among American Students: A Human Factors Perspective. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Wu, H. and Ozok, A. A. (2008): Cross-Cultural User Interface Design for Mobile Phones: A Literature Survey. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Gurses, A. P. and Ozok, A. A. (2008): Medication Management for the Elderly: A Human Factors Perspective. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Breitenstein, M. K., Gurses, A. P., Billman, G. F. and Ozok, A. A. (2008): Smart IV Pump Technology from the User’s Perspective: Pediatric Nurses’ Perceptions and Experiences. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Loho-Noya, M., Wei, J. and Ozok, A. A. (2008): Humans as a Source of Threat to Information Security in Airline E-Ticketing. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Quyin, F., Ozok, A. A., and Norcio, A. F. (2008): User Preferences of E-Commerce Recommender System User Interfaces Based on a Usability Criteria Model. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Getek, R. C. and Ozok, A. A. (2008): Designing for Accessibility for Web Content and Software Applications. Proceedings of AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, on CD-ROM.
Ozok, A. A. and Komlodi, A. (2007): Do Looks Really Matter? The Effect of 3-Dimensional Product Representations on the Customers’ Buying Decision in Electronic Commerce. The Human Factors and Ergonomics Society 51st Annual Meeting, Baltimore, MD, October 1-5 2007, pp. 1050-1052.
Gurzick, D., Ozok, A. A. and Morris, B. (2007): Social Technology and Baby Boomers: Current Use and Future Expectations. AMCIS 2007 America’s Conference on Information Systems, Keystone, CO, August 9-12, in press.
Weathers, J., Wei, J. and Ozok, A. A. (2006): A Teaching Case Study on Customer-E-Chain. Proceedings of ISECON the 23rd Information Systems Education Conference, Dallas, TX, November 2-5, on CD-ROM.
Tari, F., Ozok, A., and Holden, S. (2006): A Comparison of Perceived and Real Shoulder-Surfing Risks between Alphanumeric and Graphical Passwords. Proceedings of SOUPS 2006 Symposium on Usable Privacy and Security, on CD-ROM.
Ozok, A. A., Oldenburger, K., and Salvendy G. (2005): Relationships between Consistency of CRM and User Preferences in E-Commerce. Managing Modern Organizations with Information Technology, as Part of Proceedings of the 2005 Information Resources Management Conference, May 15-18, San Diego, CA, pp. 363-365.
Abras, C., Ozok, A. A., and Preece, J. (2005): Discovering the Sociability Needs of Two Types of Discussion Board Communities. Managing Modern Organizations with Information Technology, as Part of Proceedings of the 2005 Information Resources Management Conference, May 15-18, San Diego, CA, pp. 595-598.
Ozok, A. A. and Wei, J. (2005): An Empirical Study on User-Perceived Differences between Mobile and Electronic Commerce. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction,on CD-ROM.
Ozok, A. A. and Wei, J. (2005): Perceived Differences between Mobile and Electronic Commerce: The Community and User Perspectives. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Carlin, M. and Ozok, A. A. (2005): Community Aspects in Electronic and Mobile Commerce: A Preliminary Study of American and Chinese Cultures. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Buyukozkan, G. and Ozok, A. A. (2005): An Analytic Approach to Analyze the User Requirements for Mobile Commerce. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Buyukozkan, G. and Ozok, A. A. (2005): The Impact of Short Messaging Systems on Building Online Communities: Comparative Study of Turkish and American Cultures. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Vyas, A., Ozok, A. A. (2005): On Usability of Multi-Agent Systems in the M-Commerce Environment. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Zenebe, A., Ozok, A. A., and Norcio, A. (2005): Personalized Recommender Systems in E-Commerce and M-Commerce: A Comparative Study. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Yenisey, M. M. and Ozok, A. A. (2005): What are the Difference between the Prefixes “M” and “E” for Commerce? Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Wei, J. and Ozok, A. A. (2005): A Comparison Study on E-Commerce and M-Commerce Security Attributes. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Vyas, A. and Ozok, A. A. (2005): Intelligent Human-Agent Interaction: Attributes that Need to be Honored. Proceedings of HCII 2005, The 11th International Conference on Human-Computer Interaction, on CD-ROM.
Goodall, J. R., Ozok, A. A., Lutters, W. G., Rheingans, P., and Komlodi, A. (2005): A User-Centered Approach to Visualizing Network Traffic for Intrusion Detection. Extended Abstracts of the ACM Conference on Human Factors in Computing Systems (CHI), ACM Press, pp. 1403-1406.
Ozok, A. A. and Wei, J. (2004): User Perspectives of Mobile and Electronic Commerce with a Usability Emphasis. Proceedings of the ISOneWorld 2004 Conference, Las Vegas, NE, Article 71.
Wei, J., and Ozok, A. A. (2004): Development of a Methodology for Mobile Commerce Security Analysis. Proceedings of the ISOneWorld 2004 Conference, Las Vegas, NE, Article 72.
Ozok, A.A., Salvendy, G. and Oldenburger, K. (2003): How to Treat Your Customers: Guidelines for Consistency in E-Commerce.. Proceedings of HCII 2003, The 10th International Conference on Human-Computer Interaction, Lawrence Erlbaum Associates, Mahwah, NJ, Vol. 2, pp. 1288-1292.
Ozok, A. A. (2003): Cell Phone vs. Computer: A Comparison of Electronic Commerce and Mobile Commerce from the User’s Perspective. Proceedings of HCII 2003, The 10th International Conference on Human-Computer Interaction, Lawrence Erlbaum Associates, Mahwah, NJ, Vol. 2, pp. 1283-1287.

Special Reports:

Sears, A., Lazar, J. Ozok, A., & Meiselwitz, G. (2008): Human-centered computing: Defining a Research Agenda. International Journal of Human-Computer Interaction Vol. 24 (1), pp. 2–16.
Sears, A., Lazar, J. Ozok, A., & Meiselwitz, G. (2008). Defining a Research Agenda for Human-Centered Computing. Human Factors and Ergonomics Society Bulletin, Vol. 51 (2), pp. 5-7.
Sears, A., Lazar, J. Ozok, A., & Meiselwitz, G. (2008). Defining a Research Agenda for Human-Centered Computing. ASIS&T Bulletin, April/May 2008, available online at: http://www.asis.org/Bulletin/Apr-08/AprMay08_Sears_Lazar_Ozok_Meiselwitz.html.

Conference Extended Abstract:

Hou, W., Kaur, M., Komlodi, A., Lutters, W., G., Boot, L., Cotten, S. R., Morrell, C., Ozok, A. A. and Tufekci, Z., (2006). "Girls Don't Waste Time": Pre-Adolescent Attitudes toward ICT. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), ACM Press, 2006, Montréal, Canada, pp. 875-880.

Book Chapters:

Zaphiris, P. and Ozok, A. A. (2011): Human Factors in Online Communities and Social Computing. Handbook of Human Factors and Ergonomics 3rd Edition, Salvendy, G. (Ed.), John Wiley & Sons, Hoboken, NJ, in press.Joshi, K. P.,
Yesha, Y., Ozok, A. A., Yesha, Y., Lahane, A., Kalva, H., Agarwal, A. and Furht, B. (2010): User Centric Smart Services on the Cloud. IBM Lecture Notes in Computer Science: Smart Internet, Accepted.
Ozok, A. A. (2009) (reprint): Survey Design and Implementation in Human Computer Interaction. Human-Computer Interaction: Development Process by Jacko, J. and Sears, A. (Eds.), Lawrence Erlbaum Associates, Mahwah, NJ, pp. 253-271.
Ozok, A. A. (2009) (reprint): Survey Design and Implementation in Human Computer Interaction. Human-Computer Interaction: Development Process by Jacko, J. and Sears, A. (Eds.), Lawrence Erlbaum Associates, Mahwah, NJ, pp. 253-271.
Ozok, A. A. (2007): Survey Design and Implementation in Human Computer Interaction. The Human-Computer Interaction Handbook Second Edition by Jacko, J. and Sears, A. (Eds.), Lawrence Erlbaum Associates, Mahwah, NJ, pp. 1151-1169.

Other Publications:

Ozok, A. A. and Zaphiris, P. (2009): Proceedings of the Third International Conference on Online Communities and Social Computing, San Diego, CA, USA, July 2009. Berlin, Germany: Springer (LNCS 5621).
Ozok, A. A. (2008): Book Review: Jonathan Lazar (2006): Web Usability: A User-Centered Design Approach. Boston: Addison-Wesley. International Journal of Human-Computer Interaction, Vol. 24(6), pp. 616-618.
Ozok, A. A. (2004): Book Review: John M. Carroll (2003): HCI Models, Theories, and Frameworks: Towards a Multidisciplinary Science. San Francisco: Morgan Kaufmann. International , Vol. 17(2), pp. 289-290.

ARTICLES UNDER REVIEW

Carlin, M., Gao, Q. and Ozok, A. A. (2010): A Framework for Critical Success Factors in B2C E-Commerce Catering to Chinese Customers: Results from an Empirical Study on the College Student Population. Journal of Organizational Computing and Electronic Commerce, under review.
Ozok, A. A., Gurses, A. P., Nelson, M. and Wu, H. (2010): Usability and Perceived Usefulness of Personal Health Records in the Context of Preventive Health Care: Patient and Primary Care Providers’ Perspectives. Applied Ergonomics, under review.
Ozok, A. A., Patel, A., Wu, H. and Gurses, A. P. (2011). Medication Adherence among Community-Dwelling Older Adults: Current Practices and Potential Technology Solutions. 55th Annual Meeting of the Human Factors and Ergonomics Society, September 19-23, 2011, under review.
Douglas, D. and Ozok, A. A. (2011). Evaluating the Experience of Health Professionals during the Transition from Paper to Electronic Charting. 55th Annual Meeting of the Human Factors and Ergonomics Society, September 19-23, 2011, under review.

ARTICLES IN PREPARATION

Ozok, A. A. (2010): Interface Consistency: The Evolution of a Once-Important Interface Feature in the New Millennium—A Ten-Year Literature Update. In writing stage. Planned to be submitted for publication in 2010.
Ozok, A. A. and Gurses, A. P. (2010): A Human Factors Conceptual Framework and Research Agenda to Improve Medication Adherence among the Elderly. In writing stage. Planned to be submitted for journal publication in 2010.
Ozok, A. A., Patel, A., Wu, H. and Gurses, A. P. (2010): An Empirical Comparison of Medication Adherence among Current and Prospective Assisted Living Facility Residents. In data collection stage. Planned to be submitted for journal publication in 2010.
Ozok, A. A., Patel, A., Wu, H. and Gurses, A. P. (2010): Assistive Medical Technologies at Home for the Elderly: Usability and User Attitudes Perspectives. In data collection design stage. Planned to be submitted for journal publication in 2010.

PROFESSIONAL ACTIVITIES

Conference Co-Chair:

Co-Chair of the Board, the 4th International Conference on Online Communities and Social Computing in the Context of HCI 2011, the 14th International Conference on Human-Computer Interaction, 9-14 July 2011, Orlando, FL.
Co-Chair of the Board, the 3rd International Conference on Online Communities and Social Computing in the Context of HCI 2009, the 13th International Conference on Human-Computer Interaction, 19-24 July 2009, San Diego, CA.

Panels Organized and Chaired:

Organizer and Chair, Chair, HCII 2009, the 13th International Conference on Human-Computer Interaction, San Diego, CA, July 2009.

Panel Name: Empirical Usability Testing Methods in Various Domains.

Panel Chair, HFES 2008, the Human Factors and Ergonomics Society 52nd Annual Meeting, New York, New York, September 2008.

Panel Name: HCI-Health Information Technologies and Human Factors

Organizer and Chair, AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, Las Vegas, NE, July 2008.

Panel Name: From Mobile Phones to Medical Devices: Cognitive Ergonomics at Work in Our Daily Lives

Co-Chair, AHFEI 2008, the 2nd International Conference on Applied Human Factors and Ergonomics, Las Vegas, NE, July 2008.

Panel Name: User Research and Usability Evaluation

Organizer and Chair, HCII 2005, the 11th International Conference on Human-Computer Interaction, Las Vegas, NE, June 2005.

Panel Name: Explicit Comparisons of Mobile and E-Commerce from the User's Perspective

Organizer and Chair, HCII 2005, the 11th International Conference on Human-Computer Interaction, Las Vegas, NE, June 2005.

Panel Name: Mobile Communities and Their Place in the Online World: The User's Perspective

Chair, ISOneWorld 2004 International Conference, Las Vegas, NE, April 2004.

Panel Name: Mobile Agents

Organizer and Chair, HCII 2003, the 10th International Conference on Human-Computer Interaction, Crete, Greece, June 2003.

Panel Name: The Future of Mobile and E-Commerce: Applications, Cooperation, and Cultural Issues

Chair, HCII 2003, the 10th International Conference on Human-Computer Interaction, Crete, Greece, June 2003.

Panel Name: Electronic Commerce

Member, Program Committee, IRMA 2005, Information Resources Management Association 16th International Conference, San Diego, CA, May 2005.
Member, Program Committee, Association for Information Systems Special Interest Group on Human – Computer Interaction.

Oral Presentations:

Cognitive Ergonomics: An Illustrative Case Study. Invited Speaker, the 4th National Ergonomics Conference, Istanbul, Turkey, December 25-27, 2005.

Perceived Security Issues in Online Shopping Behavior, American Psychology Association 111th Annual Convention, Toronto, Canada, August 2003.
On-Line Shopping Preferences of University Students: An Empirical Analysis of Two Cultures, Istanbul 2003 EURO/INFORMS Joint International Meeting, Istanbul, Turkey, June 2003.
A Cross-Cultural Comparison of On-Line Shopping Behavior of Turkish and American Young Populations. The CHI 2003 Conference on Human Factors in Computing Systems. Workshop Name: Supporting Intercultural Computer-Mediated Discourse: Methods, Models, and Architectures Workshop, Ft. Lauderdale, FL, April 2003.
Guidelines for Design and Measurement of Interface Consistency on the Web, Human Factors and Ergonomics Society 46th Annual Meeting, Baltimore, MD, October 2002.

SERVICE TO THE DEPARTMENT, UNIVERSITY, COMMUNITY, AND PROFESSION

University, Departmental, Community, and Professional Service:

University-wide Service:

2009-present: Member, UMBC Research Council
2004-2010: Member and Chair, UMBC Computer Policy Committee (2004-2007: Member, 2007-2010: Chair).
2006-2009: Member, UMBC Honors College Advisory Board.
2005-2007: Member, UMBC Alternative Course Delivery Program Selection Committee Member.

Departmental Service:

2010-present: Member, Research Committee
2010-present: Member, Research Committee2010: Member, Human Centered Program Doctoral Degree Comprehensive Review Committee
2009: Member, Research Faculty Recruitment Committee
2008-2010: Director of Research (Chair of Research Committee)
2007-present: Member, Graduate Program Committee.
2008: Member, Departmental Merit Review Committee.
2006-2008: Member, Undergraduate Program Committee.
2003-2006: Member and Chair, Departmental Web Page Re-design Committee (2003-2004: Chair, 2004-2005: Member, 2005-2006: Chair).
2009: Member, Research Faculty Recruitment Committee.
2002: Member, Research Faculty Recruitment Committee.

Professional Service:
Journal Reviews:

2009-present: Reviewer, International Journal of Electronic Finance
2010: Reviewer, Journal of Medical Internet Research
2009-present: Reviewer, International Journal of Mobile Communications
2009: Reviewer, Information and Software Technology
2008-2009: Reviewer, International Journal of Human-Computer Studies
2008: Reviewer, Applied Ergonomics
2008-present: Reviewer, Electronic Government: An International Journal
2007: Reviewer, International Journal of Human-Computer Studies
2007-2008: Reviewer, Interacting with Computers
2007-2008: Reviewer, Journal of Organizational Computing and Electronic Commerce
2007: Reviewer, International Journal of Mobile Learning and Organization
2007: Reviewer, International Journal of Electronic Business Research
2007: Reviewer, IEEE Transactions on Systems, Man and Cybernetics
2007-2010: Reviewer, Computers in Human Behavior
2007: Reviewer, Journal of Multiple-Valued Logic and Soft Computing
2005-2010: Reviewer, International Journal of Human Computer Interaction
2005: Reviewer, Journal of Computer-Mediated Communication
2004-2007: Reviewer, Interactive Learning Environments
2004: Reviewer, Annals of Cases on Information Technology
2004: Reviewer, Electronic Commerce Research Journal Special Issue: Virtual Communities in E-Commerce
2003-2010: Reviewer, Behaviour and Information Technology
2003: Reviewer, Interacting with Computers Special Issue: Global Human-Computer Systems: Cultural Determinants of Usability

Handbook Review:

2004: Reviewer, The Handbook of Information Security.

Conference Reviews:

2011: Reviewer, The Human Factors and Ergonomics Society 55th Annual Meeting
2011: Reviewer, SIGCHI AMCIS 2011 Interface Design, Evaluation, and Impact Mini-Track2009: Reviewer, The Human Factors and Ergonomics Society 53rd Annual Meeting
2009: Reviewer, International Conference on Information Systems
2008: Reviewer, The Human Factors and Ergonomics Society 52nd Annual Meeting
2008: Reviewer, Computer Supported Collaborative Work 2008 Conference
2007-2010: Reviewer, Pre-ICIS SIGHCI Workshop
2007: Reviewer, Proceedings of the 16th European Conference on Information Systems.
2006: Reviewer, Proceedings of the 15th European Conference on Information Systems.
2006: Reviewer, Proceedings of Americas Conference on Information Systems.
2005-2009: Reviewer, Proceedings of the International Conference on Human-Computer Interaction.
2004-2009: Reviewer, Proceedings of ICIS: International Conference on Information Systems.
2004-2006: Reviewer, Proceedings of Information Management Resources Association Annual Conference.
2004-2007: Reviewer, Proceedings of the 37th Hawaii International Conference on System Sciences.

Other Reviewer Activity:

2010: External Reviewer, 1 Application for Associate Professorship with Permanent Tenure
2010: Electronic Proposal Reviewer, National Science Foundation
2006: Review Panelist, National Science Foundation.

Editorships:

2009-present: Associate Editor, Electronic Government: An International Journal.
2009-present: Associate Editor, International Journal of Electronic Finance.
2009-present: Co-Editor, International Journal of Management in Education Special Issue: Managing Innovative Distance Learning for Higher Education.
2010: Co-Editor, Electronic Government: An International Journal Special Issue: Usability and Privacy Issues in Electronic Government.
2010: Co-Editor, International Journal of Mobile Learning and Organization Special Issue: Emerging Mobile Technologies and Applications in Education and Industry.
2008-present: Member, Editorial Board, International Journal of Mobile Communications.
2005-present: Member, Editorial Board, International Journal of Human Computer Interaction.

Program Board Memberships:

2010: Member, Cognitive Ergonomics Board, , AHFE 2010, The Third International Conference on Applied Ergonomics, Miami, FL, July 17-20, 2010.
2009: Member, Usability and Security Workshop Committee, ARES, The Fourth International Conference on Availability, Reliability and Security, Fukuoka, Japan, March 2009.
2008: Member, Social and Organizational Ergonomics Board, ICAE 2008, The Second International Conference on Applied Ergonomics, Las Vegas, NE, July 2008.
2006: Member, Program Board, The Fifth Annual Pre-ICIS (1-day) Workshop on HCI Research in MIS.
2005: Member, Program Board, HCII 2005, the 11th International Conference of Human-Computer Interaction, Human-Computer Interaction, Las Vegas, NE, July 2005.
2005: Member, Program Board, 1st International Conference on Usability and Internationalization, Las Vegas, NE, July 2005.
2005: Member, Program Board, IRMA 2005, Information Resources Management Association, 15th IRMA Conference, San Diego, CA, May 2005.

Professional Society/Association Memberships:

2003-2006: Member, Association for Computing Machinery
2003-2007: Member, Human Factors and Ergonomics Society (2003)
1997-1999: President, President, Human Factors and Ergonomics Society Purdue Student Chapter.
1999-2001: Vice-President, Human Factors and Ergonomics Society Purdue Student Chapter.

OTHER PROFESSIONAL AFFILIATIONS

5/2002-06/2002: Post-Doctoral Research Assistant, School of Industrial Engineering, Purdue University (Duties included design and set-up of the Web page for the Afghan Ministry of Higher Education for the purposes of promoting and improving the Afghan Higher Education System, and setting up and testing the Hewlett-Packard printer troubleshooting Web page for a specific Hewlett-Packard high-end printer product).
01/2001-08/2001: Technical Assistant to the Head of the School, School of Industrial Engineering, Purdue University (Head of the project team for a complete re-modeling and re-design of the department web site).