The User System Environment Research (USER) Laboratory, which is under the direction of Dr. A. F. Norcio, studies intelligent and adaptive interaction environments for enhancing the effectiveness of computer users.

The User lab houses a high-end 486 machine with a Verbex Voice Recognition System, two Mac System, two Mac 840 AV machines with speech recognition and multimedia capabilities, and a Unix-based NeXT machine as well as a SparcStation 2. Software tools include the NeuralWare neural network system, HyperLogic's CubiCalc fuzzy logic processor, ToolBook, Visual Basic, C++, and the AuthorWare Professional multimedia/interface-building tool kit.

Current projects are examining the construction of dynamic user models and user category-level classification using fuzzy logic as well as user modeling through associative neural networks. Other projects include adaptive help interfaces for intelligent tutoring systems, dynamic task modeling of a user's goals, modeling a user's productivity styles, dynamic simulation of a systems analyst's design in an intelligent CASE tool, advanced speech interfaces, video/sound presentation strategies in multimedia and hypermedia environments.