Publications in Refereed
Journals:
Lazar, J. K.,
G. Meiselwitz, and A. F. Norcio, “A Taxonomy of Novice User Perception
of Errors on the Web”, Universal
Access in the Information Society,
Chen, Q., A. F. Norcio,
and J. Wang. “Neural Network Based Stereotyping for User Profiles”,
Journal of Neural Network Computing and Applications, vol. 9, pp. 259-265, 2000.
Lazar, J. K. and A. F. Norcio,
“Service-Research: Community Partnerships for Research and Training”,
Journal of Informatics Education and Research, vol. 2, no. 3, pp. 21-25, 2000.
Chiu, C. C., P. L. Hsu,
and A. F. Norcio, “A Fuzzy Reasoning Approach to Support Knowledge Acquisition”,
International Journal of General Systems,
vol. 28, no. 2-3, pp. 227-241, 1999.
Dillon, T. W. and A. F.
Norcio, “User Performance and Acceptance of a Speech-Input Interface
in a Health Assessment Task”, International Journal of Human–Computer
Studies, vol. 47, pp. 591-602, 1997.
Chen, Q. and A. F. Norcio,
“Modeling a User's Domain Knowledge with Neural Networks”, International
Journal of Human–Computer Interaction, vol. 9, no. 1, pp. 25-40, 1997.
Warren, J. R., A. F. Norcio,
J. W. Stott, and G. C. Canfield, “Experimental Evaluation of a Simulation
Environment for Information Systems Design”, Journal of Systems and
Software, vol. 32, no. 1, pp. 3-20,
1996.
Dillon, T. W., D. McDowell,
A. F. Norcio, and M. J. DeHaemer, “A Preliminary Investigation: Nursing
Acceptance of a Speech-Input Interface”, Computers in Nursing, vol. 12, no. 6, pp. 264-271, 1994.
Chiu,
C. C., A. F. Norcio, and C. Hsu, “Reasoning on Domain Knowledge Level
in Human–Computer Interaction”, Information Sciences,
vol. 1, no. 1, pp. 31-46, 1994.
Mitchell, K. C., M. A. Woodbury,
and A. F. Norcio, “Individualizing User Interfaces: Application of the
Grade of Membership (GOM) Model for Development of Fuzzy User Classes”,
Information Sciences, vol. 1, no.
1, pp. 9-29, 1994.
Staggers, N. and A. F. Norcio,
“Mental Models: Concepts for Human–Computer Interface Research”,
International Journal of Man-Machine Studies,
vol. 38, no. 2, pp. 587-605, 1993.
Warren, J. R., J. W. Stott,
and A. F. Norcio, “Stochastic Simulation of Information Systems Designs
from Data Flow Diagrams”, Journal of Systems and Software, vol. 18, no. 2, pp. 191-199, 1992.
Chmura, L. J., A. F. Norcio,
and T. J. Wicinski, “Evaluating Software Design Processes by Analyzing
Change Data over Time”, IEEE Transactions on Software Engineering, vol. SE-16, no. 7, pp. 729-740, 1990.
Norcio, A. F. and J. Stanley,
“Adaptive Human–Computer Interfaces: A Literature Survey and Perspective”,
IEEE Transactions on Systems, Man, and Cybernetics, vol. SMC-19, no. 2, pp. 399-408, 1989.
Norcio, A. F. and L. J.
Chmura, “Designing Complex Software”, Journal of Systems and
Software, vol. 8, no. 3, pp. 165-184,
1988.
Norcio, A. F. and S. Kerst,
“Human Memory Organization for Computer Programs”, Journal
of the American Society for Information Science,
vol. 34, no. 2, pp. 109-114, 1983.
Publications in Refereed
Conference Proceedings:
Chakraborty, J. Danny Ho, Anthony F. Norcio, and Nirali M. Shaw, “Computer Supported Collaboration in Health Care”, Proceedings of the Applied Human Factors and Ergonomics Conference, to appear 2012.
Gurley, K. A. and A. F. Norcio, “Preliminary Framework for Studying Self-Reported Data in Electronic Medical Records within a Continuing Care Retirement Community”, Proceedings of the HCI International 2011 The 14th International Conference on Human–Computer Interaction, pp. 159-165, 2011.
Crabtree, C., A. F. Norcio, and C. Seaman, “An Empirical Characterization of the Accuracy of Software Process Elicitation, Proceedings of he International Conference on Software and Systems Process 2011, to appear 2011.
Crabtree, C., C. Seaman, and A. F. Norcio, “Exploring Language in Software Process Elicitation: A Grounded Theory Approach”, Proceedings of the Third International Symposium on Empirical Software Engineering and Measurement, ESEM, pp. 324-335, 2009.
Chakraborty, J., and A. F. Norcio, “Cross Cultural Computer Gaming”, Proceedings of the HCI International 2009, The 13th International Conference on Human–Computer Interaction, pp. 13-18, 2009.
Chakraborty, J., L. Hansen, D. A. Denenberg, and A. F. Norcio, “Preliminary Findings from a Cross Cultural Usability Study on the Internationalization of User Interfaces”, Proceedings of the HCI International 2009, The 13th International Conference on Human–Computer Interaction, pp. 162-171, 2009.
Gurley, Kelley and A. F. Norcio, “A Systematic Review of Technologies Designed to Improve and Assist Cognitive Decline for both the Current and Future Aging Populations”, Proceedings of the HCI International 2009, The 13th International Conference on Human–Computer Interaction, pp. 156-163, 2009.
Chakraborty, J. and A. F. Norcio, “Preliminary Investigation into the Internationalization of User Interfaces ”, Proceedings of AEI 2008 – The Applied Human Factors and Ergonomics 2nd International Conference, 2008.
Fan, Q., A. A. Ozok, and A. F. Norcio, “User Preferences of E-Commerce Recommender System User Interfaces Based on a Usability Criteria Model”, Proceedings of AEI 2008 – The Applied Human Factors and Ergonomics 2nd International Conference, 2008.
Wu, H., A. A. Ozok, and A. F. Norcio, “Cross-Cultural User Interface Design for Mobile Phones: A Literature Survey”, Proceedings of AEI 2008 – The Applied Human Factors and Ergonomics 2nd International Conference, 2008.
Dinmore, M. and A. F. Norcio, “Literacy for the Masses: Integrating Software and Knowledge Reuse for End-User Developers”, Proceeding of IRI-07 – The 2007 IEEE International Conference on Information Reuse and Integration, pp. 455-460, 2007.
Zenebe, A. and A. F. Norcio, “Visualization of Item Features, Customer Preference and Associated Uncertainty Using Fuzzy Sets”, Proceedings of the Annual Meeting of the North American Fuzzy Information Processing Society – NAFIPS 2007, pp. 7-12, 2007.
Denenberg, D., L. Hansen, N. Czarnota, J. Chakraborty, and
A. F. Norcio, “The Effect of Color and Layering on Comprehension of
Multi-Layered Email Messages”, Proceedings of the HCI International
2005, The 11th International Conference on Human–Computer Interaction,
2005.
Zenebe, A., A Ozok, and A. F. Norcio, “Personalized Recommender Systems
in e-Commerce and m-Commerce: A Comparative Study”, Proceedings
of the HCI International 2005, The 11th International Conference on Human–Computer
Interaction, 2005.
Noiwan, J., T Piyawat, and A. F. Norcio, “Computer Attitudes and Computer
Self-Efficacy: A Case Study of Thai Undergraduate Students”, Proceedings
of the HCI International 2005, The 11th International Conference on Human–Computer
Interaction, 2005.
Zenebe, A. and A. F. Norcio, “Evaluation Framework for Fuzzy Theoretic-Based
Recommender System”, Proceedings of the HCI International 2005,
The 11th International Conference on Human–Computer Interaction,
2005.
Piyawat, T., J. Noiwan, and A. F. Norcio, “Usability Testing of BlogExpress:
Blog Reader Software as a Knowledge Management Tool”, Proceedings
of the HCI International 2005, The 11th International Conference on Human–Computer
Interaction, 2005.
Koru, A. G., A. A. Ozok, and A. F. Norcio, “The Effect of Human Memory
Organization on Code Reviews under Different Single and Pair Code Reviewing
Scenarios”, Proceedings of the Workshop on Human and Social Factors
of Software Engineering 2005 (HSSE 2005), 2005.
Zenebe, A. and A. F. Norcio,
“Uncertainty Identification, Representation and Measurement in User
Modeling: A Methodology”, Proceedings of Information Resources Management
Association International Conference, pp. 1157-1159, 2004.
Zenebe, A., A. Gangopadhyay,
and A. F. Norcio, “Neuro-Fuzzy Modeling for Inferring a User's Interest
in a Web Page: An Empirical Study”, Proceedings of Information Resources
Management Association International Conference, pp. 994-996, 2004.
Noiwan, J. and A. F. Norcio,
“Designing for Effective Information Presentation: The Effects of Cultural
Differences on Speed, Accuracy, and Perceptions on Usability and Aesthetics”,
Proceedings of the HCI International 2001 Conference, Volume 1 –
Usability Evaluation and Interface Design: Cognitive Engineering, Intelligent
Agents, and Virtual Reality, pp. 115-119, 2001.
Piyawat, T. and A. F. Norcio,
“Practical Approaches to Fuzzy Object-Oriented User Modeling”,
Proceedings of the HCI International 2001 Conference, Volume 1 –
Usability Evaluation and Interface Design: Cognitive Engineering, Intelligent
Agents, and Virtual Reality, pp. 125-129, 2001.
Lazar, J. K.
and A. F. Norcio, “An Exploratory Study of Situational Errors on the
Web”, Proceedings of the HCI International 2001 Conference,
Volume 1 – Usability Evaluation and Interface Design: Cognitive Engineering,
Intelligent Agents, and Virtual Reality, pp. 111-114, 2001.
Noiwan, J.,
T. Piyawat, and A. F. Norcio, “The Impact of Culture in Designing Web-Based
Systems”, Proceedings of the
WebNet 2001 – World Conference on the WWW and Internet, 2001.
Noiwan, J.,
T. Piyawat, and A. F. Norcio, “Between-Page Banner Advertising (BePBA)
on the Web: A Solution Where Usability and Advertising Meet”, Proceedings of the WebNet 2001 – World Conference
on the WWW and Internet, 2001.
Lazar, J. K.
and A. F. Norcio, “End-User Satisfaction in Training Novice Users to
Surf the Web”, Proceedings
of the WebNet 2001 – World Conference on the WWW and Internet, 2001.
Piyawat, T.,
Noiwan, J., and A. F. Norcio, “Navigation is the Law: The Conceptual
Architecture for Layered Web-based Information Systems”, Proceedings of the WebNet 2001 – World Conference
on the WWW and Internet, 2001.
Piyawat, T,
M. Adya, and A. F. Norcio, “The Distributed User Modeling Shell System
(DUMSS): A Conceptual Framework for Eliciting User Models”, Proceedings
of the 2000 Americas Conference on Information Systems, Volume I, pp.
330-336, 2000.
Denenberg, D.,
J. K. Lazar, and A. F. Norcio, “Interface Considerations in Designing
Online Communities: A Case Study”,
Proceedings of the 4th Multiconference on Systemics, Cybernetics,
and Informatics, 526-531, 2000.
Lazar, J. K.
and A. F. Norcio, “Intelligent Error Message Design for the Internet”,
Proceedings of the 4th
Multiconference on Systemics, Cybernetics, and Informatics, pp. 532-535,
2000.
Noiwan, J. and
A. F. Norcio, “A Comparative
Analysis on Web Heuristic Usability between Thai Academic Web Sites and US
Academic Web Sites”, Proceedings of the 4th Multiconference
on Systemics, Cybernetics, and Informatics,
536-541, 2000.
Piyawat, T.,
H. E. Emurian, and A. F. Norcio, “Re-inventing Web Navigation: Multi-Layered
Map Navigation”, Proceedings
of the 4th Multiconference on Systemics, Cybernetics, and Informatics, 542-546, 2000.
Lazar, J. K. and A. F. Norcio,
“A Framework for Training Novice Users in Appropriate Responses to Errors”,
Proceedings of the Annual Conference of the International Association of
Computer Information Systems, pp. 128-134, 1999.
Luenam, P., A. F. Norcio, and P. Liu, “A neuro-fuzzy approach towards adaptive intrusion tolerant database systems”, in Computational Intelligence and Its Applications, X. Yao and X. Li, (Eds.), China: University of Science and Technology Press, in press.
Lazar, J. K. and A. F. Norcio,
“To Err Or Not To Err, That is the Question: Novice Perception of Errors
While Surfing the WEB”, Proceedings of the International Conference
of the Information Resource Management Association, pp. 321-325, 1999.
Lazar, J. K. and A. F. Norcio,
“The Effects of Error Management, Exploration, and Conceptual Models
on Learning to Use the Internet”, Proceedings of WebNet 98 International
Conference on the Internet, Intranet, and WWW, 1998.
Lazar, J. K. and A. F. Norcio,
“User Errors in the Networked Environment”, Proceedings of
the Second Maryland Information Systems Workshop, 1998.
Farinholt, K. G. and A.
F. Norcio, “Defining Fuzzy User Models Using the GOM Methodology”,
Proceedings of the 9th Florida Artificial Intelligence Research
Symposium (FLAIRS 96), pp. 219-223,
1996.
Chen, Q. and A. F. Norcio,
“Pattern Recognition of User's Domain Knowledge”, Proceedings
of the 1995 IEEE International Conference on Systems, Man, and Cybernetics,
Volume 2, pp. 1148-1153, 1995.
Chen Q. and A. F. Norcio,
"Pattern Recognition in Default Reasoning and Classification in User
Modeling", Proceedings of the Annual Conference on Industry, Engineering,
and Management Systems, 1995.
Chiu, C. C., P. L. Hsu,
and A. F. Norcio, “A Fuzzy-Based Approach for Obtaining the User's Domain
Expertise”, Proceedings of the Second Annual Joint Conference on
Information Sciences, pp. 613-620, 1995.
Chiu, C. C., C. Hsu, and
A. F. Norcio, “Dynamically Tracking a User's Progression Along the Novice-Expert
Continuum”, Proceedings of the 1995 IEEE Singapore International
Conference on Networks and International Conference on Information Engineering, pp. 605-607, 1995.
Chen, Q. and A. F. Norcio,
“Stereotyping Users and Tasks with Associative Memories”, Proceedings
of the 1994 IEEE International Conference on Neural Networks – IEEE World Congress on Computational Intelligence,
Volume II, pp. 1169-1174, 1994.
Chen, Q. and A. F. Norcio,
“An Associative Approach in Dynamic User Modeling”, Human–Computer
Interaction: Software and Hardware Interfaces – Proceedings of the Fifth International Conference
on Human–Computer Interaction,
Volume 2, G. Salvendy and M.
J. Smith, (Eds.), Elsevier Science Publishers, Amsterdam, pp. 909-914, 1993.
Chiu, C. T., C. C. Chiu,
and A. F. Norcio, “An Adaptive Intelligent Help System”, Human–Computer
Interaction: Software and Hardware Interfaces – Proceedings of the Fifth
International Conference on Human–Computer Interaction, Volume 2, G. Salvendy and M. J. Smith, (Eds.), Elsevier Science Publishers, Amsterdam,
pp. 718-723, 1993.
Dillon, T. W., A. F. Norcio,
and M. J. DeHaemer, “Spoken Language Interaction: Effects of Vocabulary
Size and Experience on User Efficiency and Acceptability”, Human–Computer
Interaction: Software and Hardware Interfaces -- Proceedings of the Fifth
International Conference on Human–Computer Interaction, Volume 2, G. Salvendy and M. J. Smith, (Eds.), Elsevier Science Publishers, Amsterdam,
pp. 140-145, 1993.
Warren, J. R., A. F. Norcio,
J. W. Stott, G. C. Canfield, and R. W. Freedman, “The Decision-Support
Effectiveness of a Simulation Environment for Information Systems Analysts:
An Exploratory Study”, Proceedings of the Third International Working
Conference on Dynamic Modeling of Information Systems, pp. 419-438, 1992.
Chen, Q. and A. F. Norcio,
“Modeling Users with Neural Architectures”, Proceedings of
the International Joint Conference on Neural Networks, Volume I, pp. 547-552,
1992.
Warren, J. R., J. W. Stott,
and A. F. Norcio, “A Prototype for Including Simulation of IS Dynamics
in CASE Environments”, Proceedings of the Twenty-Fifth Hawaii International
Conference on System Sciences, Volume III: Information Systems – Decision
Support and Knowledge-Based Systems,
J. F. Nunamaker, Editor, pp. 353-361, IEEE Computer Society Press, Los Alamitos,
CA, 1992.
Norcio, A. F., “Adaptive
Interfaces: Modeling Tasks and Users”, Proceedings of the 1991 IEEE
International Conference on Systems, Man, and Cybernetics, Volume 2, pp. 1099-1103, 1991.
Chen, Q. and A. F. Norcio,
“A Neural Network Approach to User Modeling”, Proceedings of
the 1991 IEEE International Conference on Systems, Man, and Cybernetics, Volume
2, pp. 1429-1434, 1991.
Chiu, C. C., A. F. Norcio,
and K. E. Petrucci, “Using Neural Networks and Expert Systems to Model
Users in an Object-Oriented Environment”, Proceedings of the 1991
IEEE International Conference on Systems, Man, and Cybernetics, Volume 3, pp. 1943-1948, 1991.
Norcio, A. F. “The
Software Engineering of Adaptive Human–Computer Interfaces”, Proceedings
of the 1989 IEEE International Conference on Systems, Man, and Cybernetics,
Volume III, pp. 886-888, 1989.
Chmura, L. J., A. F. Norcio,
and T. J. Wicinski, “Analyses of Software Design Changes”, Proceedings
of the Twelfth Annual NASA/Goddard Software Engineering Workshop,
1987.
Norcio, A. F., “Indentation,
Documentation and Programmer Comprehension”, Proceedings of the Human
Factors and Computer Systems Conference, pp. 118-120, 1982.
Norcio, A. F., “Human
Memory for Comprehending Computer Programs”, Proceedings of the 1980
IEEE International Conference on Cybernetics and Society, pp. 974-977, 1980.
Chapters in Refereed Books:
Lazar, J. K. and A. F. Norcio,
“Service-Research Partnerships: Research Projects That Help Bridge the
Digital Divide”, in J. K. Lazar (Ed.) Managing IT/Community Partnerships
in the 21st Century,
Hershey, PA: Idea Group Publishing, pp. 271-283, 2002.
Chen, Q. and
A. F. Norcio, “Knowledge Engineering in Adaptive Interface and User
Modeling”, in Q. Chen (Ed.) Human Computer Interaction: Issues and
Challenges, Hershey, PA: Idea Group Publishing, 113-133,
2001.
Lazar, J. K.
and A. F. Norcio, “User Considerations in Electronic Commerce Transactions”,
in Q. Chen (Ed.) Human Computer Interaction: Issues and Challenges, Hershey, PA: Idea Group Publishing, 185-195,
2001.
Lazar, J. K. and A. F. Norcio,
“System and Training Design for End-User Error”, in S. Clarke
and B. Lehaney (Eds.) Human Centered Methods
in Information Systems: Current Research and Practice, Hershey, PA: Idea Group Publishing, pp.
76-90, 2000.
Chen, Q. and A. F. Norcio,
“Recognizing a User's Behavior Pattern through an Associative Model”,
in Human Performance in Automated Systems: Current Research and Trends, M. Mouloua and R. Parasuraman (Eds.), Hillsdale, NJ:
Lawrence Erlbaum Associates,
pp. 142-147, 1994.
Wang, W., Q. Chen, and A.
F. Norcio, “Capturing Uncertainties in Human Performance with Rough
Sets”, in Human Performance in Automated Systems: Current Research
and Trends, M. Mouloua and R. Parasuraman (Eds.), Hillsdale, NJ:
Lawrence Erlbaum Associates, pp. 100-106, 1994.
Norcio, A. F. and J. Stanley
“Adaptive Human–Computer Interfaces: A Literature Survey and Perspective”,
in Information Technology for Command and Control – Methods and Tools
for Systems Development and Evaluation, S. Andriole and S. Halpin, (Eds.),
New York, NY: IEEE Press, pp. 247-256, 1991.
Norcio, A. F. and L. J.
Chmura, “Design Activity in Developing Modules for Complex Software”,
in Empirical Studies of Programmers,
E. Soloway and S. Iyengar, (Eds.), Norwood, NJ: Ablex Publishing Corp., pp.
99-116, 1986.