IFSM 303
Human Factors in Computer System Design
Summer Session I, 2003
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INSTRUCTOR: Valeri P. Scott, AC IV, Room 457, (410) 455-3935, fax: (410) 455-1073
                                     email: vscott@umbc7.umbc.edu
                                        url:  www.research.umbc.edu/~vscott

CLASS TIME & LOCATION:  Mondays and Wednesdays, 6:00 - 9:10 p.m., AC IV, Room 006

TEXT:  Preece and Rogers, Interaction Design: Beyond Human-Computer Interaction, 2002, Wiley

PRE-REQUISITE: IFSM 202

COURSE OBJECTIVE:  This course provides a survey of human-computer interaction and of all facets of human factors relevant to the design, development, and use of Information Systems.  It describes the contributions of information systems, computer science, psychology, sociology, and engineering to human-computer interaction.  Emphasis is placed on a total system approach; user-centered analysis and design; human factors theories; and the importance of research. usability and evaluation in the design and development of interfaces.

COURSE REQUIREMENTS:
        The student is responsible for all assigned text and supplemental readings and for all material and information presented during the lecture.
        Attendance and punctuality are expected.  Late arrivals are disruptive to the instructor and students.  The instructor reserves the right to close the door at 6:00 p.m. and allow no late entries should tardiness become abusive.  If you are unable to attend a class, it is your responsibility to get all the assignments, handouts, and information for the class missed.
        Cell phones, beepers and pagers are to be turned off during class; if one of these is heard during class, you will be asked to leave the room for the remainder of the class.
        The course grade will be comprised of several distinct written and oral assignments of varying worth, for a total of 70 % of the course grade, and three exams valued at  a total of 30 % of the course grade.
        Each assignment and its value is indicated on the Course Calendar; this allows the student ample time for clarification and questions.  Questions regarding what is expected of the student in completing an assignment will only be addressed prior to the assignment due date.  There are a variety of assignments, some are to be word processed prior to class, others will be neatly hand written in a journal and "stamped" at the beginning of class.  Each of these assignments will be due at the start of class (6:00 p.m.) and must be completed on time or they will incur a late penalty of 1/4 point for any time after 6:00 p.m. and 1/4 point for every 10 minutes thereafter.  Assignments that are "in the process of printing" at or after 6:00 p.m. will be considered as late and their value will be determined as of the time of their submission.  There are assignments that will be accomplished in class either individually or in an assigned group.
        If you know you will miss class, you may email your word processed assignment (whether it was originally to be word processed or written in your journal) as an attachment; the time/date stamp on the email will indicate the timeliness (early submissions are accepted).  If an "in class" assignment is scheduled for a day you must miss, you will have until 6:00 p.m. of the following calendar day to accomplish the assignment on your own and submit it as a word processed attachment.  The Group Work, at 1 % per class day, may not be made up out of class; therefore, an absence will mean that this point is not available to the student.
        There will be neither reaccomplishments nor extra credit offered.  Make-up tests will be administered only with written documentation/proof of an extenuating circumstance and will be distinct from the test given in class.
         Challenges to points awarded on projects and tests are discouraged.  A student seeking reconsideration must justify and explain the correctness and compliance of the omitted, incomplete or inaccurate item.  Challenges to grades based on a comparison with a fellow student must be accompanied by both papers with justification for their remarkable similarity; there is no guarantee that the grade of one will raised, the higher may be lowered.

COURSE ASSIGNMENTS:
    Chapter "Activities" refer to the gray-boxed "Activities" within each chapter.  For example, Activity 1.1 appears on page 5 of the text.  The student is responsible for having read the chapter material and prepared his or her response (opinion, thoughts, ideas, insights, etc.) to all of the Activities in each chapter on the date shown on the Course Calendar.  Activities will be covered as part of an overall class lecture/discussion or within groups.
    Chapter "Dilemmas" appear within the chapter material and appear as large gray boxes on the pages indicated on the Course Calendar.  For each Dilemma, the student is to prepare an outline or comprehensive summary followed by a "personal opinion" section within the journal.  These will be used as the basis for class discussion and will be graded at the end of the semester.  These journal entries are due at the beginning of class, and the instructor will "stamp" the outline to indicate that it was completed prior to class.  During discussion the student is strongly encouraged to make annotations following the "stamp" based on class or group discussion.  Students are expected to be actively engaged in the discussion of the dilemma topic during class.
     "Interviews" appear throughout the text; the pages, along with the dates the Interview material will be discussed are indicated on the Course Calendar.  This assignment will be very similar to the Chapter "Dilemmas" in that the student is expected to have an outline or comprehensive summary along with a "personal opinion" section completed in the journal by the start of class, be prepared to engage in active discussion during class, and add additional comments to the journal entry during class.
   Chapter "Assignments" appear at the end of each chapter.  Some of these will be assigned as homework to be word processed and submitted at the start of class, others will be assigned during class either as individual or group assignments to be completed in class.
    Journals will be collected on Monday, June 30th and are valued at 20 % of the course grade.  Individually accomplished "out of class" Chapter Assignments will be of varying worth and will total 30 % of the course grade.  Chapter Assignments accomplished during class, either individually or in a group will account for 10 % of the course grade.  Group work, done during class, will be graded after the class in which it was completed and will be valued at 1 % per day for a total of 10 % of the course grade.  Group work is designed so that no student's grade is impacted, positively or negatively, by other group members.

COURSE GRADING:  IFSM instructors are expected to have evaluative instruments which result in a reasonable distribution of letter grades.  With respect to final letter grades, the University's Undergraduate Catalogue states that, "A, indicates superior achievement; B, good performance; C, adequate performance; D, minimal performance; F, failure."  There is specifically no mention of any numerical scores associated with these letter grades.  Consequently, there are no pre-defined numerical demarcations that determine final letter grades; these can be defined only at the end of the semester when all accumulated points are tallied and compared.  In accordance with the published University grading policy, it is important to understand that final letter grades reflect academic achievement and not effort.  While mistakes in the arithmetic computation of grades and grade recording errors will always be corrected, it is important to understand that in all other situations, final letter grades are not negotiable and challenges to final letter grades are not entertained.
    The total points for the semester will be 100 "course points".  Cumulative numeric scores will be curved to meet the following ranges established by the IFSM Department grading policy:
        15 - 20% = "A", however, no "A" will be given for less than 90 course points
        20 - 30% = "B", however, no "B" will be given for less than 80 course points
        35 - 50%= "C", however, no "C" will be given for less than 70 course points
        Students who drop the course are considered below "C".
        Students taking the course on a Pass/Fail basis, must obtain a minimum of 70% for a "Pass".

STATEMENT ON ACADEMIC CONDUCT:  By enrolling in this course, each student assumes the responsibilities of an active participant in UMBC’s scholarly community in which everyone’s academic work and behavior are held to the highest standards of honesty and integrity.  Cheating, fabrication, plagiarism, and helping others to commit these acts are all forms of academic dishonesty and they are wrong.  Academic misconduct will result in disciplinary action that may include failure of the coure, suspension or dismissal.
Acts of Academic Misconduct are defined as the following:
 - Cheating: Knowingly using or attempting to use unauthorized material, information, or study aids in any academic exercise.
 - Fabrication: Intentional and unauthorized falsification or invention of any information or citation in an academic exercise.
 - Facilitating Academic Dishonesty: Intentionally or knowingly helping or attempting to help another commit an act of academic dishonesty.
 - Plagiarism: Knowingly representing the words or ideas of another as one’s own in any academic exercise, including works of art and computer-generated information/images.
To read the full policy on academic integrity, consult the UMBC Student Handbook, Faculty Handbook, or the UMBC Policies section of the UMBC Directory.

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