Information Appliances
W. P. Sharpe and S. P. Stenton

1. Introduction
   • Emergence of information appliances
   • Market success factors
     • Early adopters
     • Technology at a price
     • Infrastructure
     • Enablers and turning points
   • Design hazards
     • Ease of use
     • More is less
     • User-centered design
     • It's how you do it
   • This chapter..
2. Appliance characteristics and conceptual approach
   • The three levels of description
   • Appliance characteristics
     • Focused function
     • Generality of purpose
     • Direct user interface
     • Simple physical affordance
     • Task closure
     • Personal - portable vs situated
   • Work together as peers - network effect
   • Methodological approach to appliance design
     • Interaction of four perspectives
       • Technology-centric
       • Human-centric
       • Design-centric
       • Market-centric
     • Methodological Framework
       • Appliances & Situated Actions
       • Soft Systems Approaches
       • Artifacts and Affordances
       • Affordance and Information
     • Design Pragmatics
       • Keeping it simple
       • Appliances that work together
       • Aggregation of functions
       • Resolving conflicts between appliance characteristics
       • A design and trial lifecycle
3. Appliance design examples
   • Signage
     • Situated Action
     • Social mediation
   • Tele-meetings
     • Look at this here
     • No not that, this
   • Capture to go
     • Serendipitous capture
     • Technology to make it easy
   • Personal organizers
     • Communication is key
     • Peer to peer
4. Conclusions