A review of the arguments for how values might or might not be embedded in technology. Discussion of how human values and ethical issues can be distinguished from usability concerns.
A review of the foundational ideas that make ethics so controversial. Discussion of how to bound the controversies such that researchers, theorists, and designers can meaningfully work within this area.
A review of approaches that fit broadly within HCI and address, in various ways and to various extents, human values and ethics in design. These approaches include: computer ethics, participatory design, computer supported cooperative work, socio-technical analyses, social informatics, and value-sensitive design. Each approach will be described in general terms and explicated by exemplar projects within that approach. Typical methods associated with each approach will be characterized as well as the strengths and limitation of the approach.
A review of the key human values and ethical issues that have arisen in the HCI literature over the past ten years and consideration of special populations and contexts that pose particular design challenges. A working definition will be provided for each key value as well as a review of research addressing this value and a discussion of exemplar design endeavors.
A review of the arguments for special ethical responsibilities for professionals and of how those arguments might apply (and in what ways) to HCI professionals. A discussion of the ethical responsibilities that might be incurred by HCI professionals, and how these might be met.
A concluding section that discusses where HCI needs to go next if the field is make progress addressing human values and ethical issues in design. Specific recommendations will include the need for articulating value-sensitive design criteria and metrics, developing standards of practice, and validating the integration of value considerations into HCI research and practice.