Designing for the Elderly
Sara J. Czaja

The intent of this chapter is to discuss the importance of considering older adults in the design of technical systems. Potential use of technology in the area of work, education, information retrieval, communication, and health care by older people will be discussed. Current data on the actual use of technology by this population will be reviewed. Data regarding user preferences and attitudes towards technology will also be presented. In addition, findings regarding the ability of older people to use technology will be summarized. Finally, the efficacy of design solutions and areas of needed research in the area of aging and technology will be highlighted.

1. General Introduction
   • Why is the topic of aging and technology important
   • Use of technology in home and work settings by older people
2. Applications of Technology for Older Populations
   • Work Environments
   • Education and Leisure
   • Communication
   • Health Care
3. What Do We Know about Aging and Technology
   • Understanding the Older User
   • User Acceptance and Attitudes
   • User Preferences and Needs
   • Performance of Technology-Based Tasks
4. The Efficacy of Potential Design Solutions
   • Interface Design
   • Training
   • Input Device Design
5. Areas of Needed Research